I study disruptive technology, specifically innovative technology that gains so much momentum that it disrupts markets and ultimately businesses. In the past several years, disruptive technology has become so pervasive that I’ve had to further focus my work on studying only disruptive technologies that are impacting customer and employee behavior, […]
First we had the digital divide – the gap between the Internet “haves and “have-nots”. While the digital divide is not fully handled, 40% of people worldwide are online now. That’s 3.2 billion of us. The conversation has shifted to: “do we know what we’re doing with technology?”
Google announced the launch of a new way for businesses to keep track of their costs related to Google Cloud Platform and to avoid surprises on their bills. New Billing Alerts are available in beta to all Cloud Platform customers.
Back in May, Google released Cloud Deployment Manager in beta. It’s now generally available and ready for anybody to use for production. The tool lets you create, deploy, and manage Cloud Platform resources. You can create dynamic templates that describe your desired configuration and use it to create Cloud resources […]
The biggest challenge is not in the understanding or expertise associated with new technology. We can learn that. The biggest problem is our inability to recognize that the experience we have today is not the experience we need going forward.
I have been noticing a pattern among many of my large clients recently. They’ve customized themselves out of business. They’ve spent so much time, money, and energy customizing their marketing technology that they have painted themselves into a corner, with no easy way out. I’m not saying you should never […]
Gartner and others project that the Internet of Things (IoT) will have close to 30 billion devices interconnected in 5 years. While we wait for technology and standards to catch up and allow that future to happen, we may be leaving money on the table in the present while missing […]
As new technologies come along and threaten existing business models, those in leadership roles are often perplexed as to what actions they should take. One approach is to either ignore them or label them a fad and assume they will go away. Another is to assume a reordering of the […]