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SLM A Key Measure Of IT Management

By Bettermanagement.com
News Source
Article Date: 2003-04-10

Today more than ever, we are faced with the reality that we are in a customer focused economy.

We must not only retain our current customer base, but it is also imperative to attract new customers to the business as well. This competitive element along with attempts to reduce costs, increase efficiencies and increase revenues all add to the dynamic of ‘How IT and SLM play a key role in the organization'.

Click below to read this article at the BetterManagement.com website:

http://www.bettermanagement.com

About the Author:
BetterManagement.com is the authoritative Internet resource for Business Management information. BetterManagement.com aggregates content from over 200 leading organizations including Harvard Business School Working Knowledge, The McKinsey Quarterly, and University of Pennsylvania’s Knowledge@Wharton. Visit: http://www.bettermanagement.com