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Newsletter Archive: 2003
What To Do When Your IT Project Is Late And Over Budget
Here’s a scary statistic. According to four prominent research firms, only around 20% of all IT projects are finished in a timely manner. By “timely” the researchers mean without loss of quality or being over budget. They go on to say the average project runs approximately 200 percent late, roughly 200 percent over budget, and contains only 2/3 of the original functionality.

http://www.ctoupdate.com/2003/1223.html
12.23.03
The Training Trap
Lots of my clients call me up to ask that I train their staffs in various skills. The concerns usually sound like, “These guys need to learn to communicate” or “They just can’t seem to get things done” or “Our customers always seem upset with us.”

http://www.ctoupdate.com/2003/1112.html
11.12.03
Appreciative Inquiry: A Powerful Project Leadership Tool
was recently introduced to a concept called appreciative inquiry (AI) at a conference in Phoenix, Arizona, called Amplifying Your Effectiveness. I was so excited about the possibility of using AI with project teams that I searched the internet to find more information. I discovered that Dr. David L. Cooperrider of Case Western Reserve University is one of AI's primary originators. AI originally grew out of the organization development (OD) field as far back as the 1970s.

http://www.ctoupdate.com/2003/1105.html
11.05.03
Ten Ways to Spend Less Time at Work
Some days, we would like to spend a bit more time away from the computer. So how can you squeeze a little more time out of your hectic day?

http://www.ctoupdate.com/2003/1029.html
10.29.03
CTOs: Think Like An Archaeologist
If you’d like your IT projects and department to run more efficiently and effectively, you probably need to develop a keen appreciation of the work of archeologists. That’s right, real archeologists. I’m not talking about the Indiana Jones variety of adventurous grave-robbers, but of those men and women who spend their summers patiently digging in the dirt with trowels, dental picks and paint brushes looking for sticks, stones and bones.

http://www.ctoupdate.com/2003/1010.html
10.10.03
The More Ideas for Implementing MSF
The Microsoft Solutions Framework is a comprehensive collection of best practices derived from over 20 years of software development and deployment experience at Microsoft. Taken together, it supplies answers to three categories of questions:

http://www.ctoupdate.com/2003/0917.html
09.17.03
Dealing With Salespeople
We can train Schnauzers. We can train seals. Can we train salespeople?

Are there ways to make salespeople understand your needs and constraints and work for you rather than against you?

http://www.ctoupdate.com/2003/0911.html
09.11.03
The People Factor: Collaborative Decision-Making
Times are, um, interesting: companies are either stripping down to the bare necessities or recreating their business models so they can be ready for the future in new ways. In your company, you may be creating new strategic initiatives or hiring/firing/reorganizing staff. You might be adopting CRM technology or extending your current technology into other departments. You're rebranding. You're repositioning products.

http://www.ctoupdate.com/2003/0826.html
08.26.03
The Decision Dynamic
In today's business environment, companies face tremendous challenges as critical factors such as opportunity, risk, time, talent and capital constraints weigh down on their decisions. What have companies learned over the past year's roller coaster of problems and conflicts, downturns, and disasters? Poor decisions can destroy multibillion dollar corporate giants virtually overnight.

http://www.ctoupdate.com/2003/0811.html
08.11.03
Boosting The ROI On Your Investment In People – Part 4
In the first three articles in this series, we discussed clarifying your purpose in transforming your organization, selecting the appropriate combination of tools to do so, and building the change team.

http://www.ctoupdate.com/2003/0721.html
07.21.03
Boosting the ROI on Your Investment in People - Part 3
In this third article in the series, we will look into preparing to implement your changes. More specifically, we will examine how to structure a team of your people to ensure the best chances getting the desired benefits from your change program.

http://www.ctoupdate.com/2003/0623.html
06.23.03
Boosting the ROI on Your Investment in People - Part 2
The first article of this series discussed the process of clarifying the desired future state of your organization as the first step in improving the productivity of your group. The clarification phase is the one most often skipped when trying to deal with organizational issues. Managers commonly try to jump directly into the second phase, planning, often with disastrous results.

http://www.ctoupdate.com/2003/0612.html
06.12.03
Boosting the ROI on Your Investment in People - Part 1
More and more, technical executives and managers are challenged to measure and improve the ROI on projects and infrastructure investments. Yet, rarely does anyone think about improving the ROI on one of the biggest line items in the budget - the people. But, you probably should.

http://www.ctoupdate.com/2003/0528.html
05.28.03
The Politics Of Purchase Approval
The way to play this game - and yes, it is a game - is to start from the position of a profit center. Hey, we’ve all seen the ad on TV where the various VPs of the company are asked to get up from a conference table and give their seats to the CIO based on a rate of return of 170% - a CIO who indulged probably wrote the ad.

http://www.ctoupdate.com/2003/0422.html
04.22.03
What Is Configuration Management?
Configuration, "to form from or after," derives from the Latin com-, meaning "with" or "together," and figurare, "to form." It also means "a relative arrangement of parts or elements." Configuration management therefore refers to managing a relative arrangement of parts or elements. It's as simple as that.

http://www.ctoupdate.com/2003/0410.html
04.10.03
Gartner and Highly Effective Messaging
The challenge of doing more with less has never been greater. Today, business integration initiatives demand that IT organizations re-use backend systems without incurring exponentially increasing integration costs.

http://www.ctoupdate.com/2003/0225.html
02.25.03