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[2010-02-16] Verizon's Rollout Of 4G To Create New Opportunities
4G wireless service should be available later this year courtesy of Verizon, according to one of the company's executives. And for businesses, that could have some important ramifications as they'll be able to offer better customer service and perhaps increase the odds of their representatives making sales.
[2010-02-02] Increasing Both Agile And IT Service Management In Current IT Discourse
With the increasing prominence of both Agile and IT Service Management in current IT-related discourse, it's inevitable that some will ask "why not Agile ITSM"? Surely, those stick in the mud ITSM types with their Change and Release processes (so often impediments to developers) could use a little agility!
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