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[2004-02-13] Clawing Through Change
Some of the most important lessons I've learned about transforming organizations came from the struggle to shed an unpleasant habit. During high school and most of college, I was a fingernail biter. It's one of those nasty nervous habits that no one feels good about. My jagged, raggedy, nibbled, nubbin nails were a constant source of embarrassment.
[2004-02-03] Is the Value Worth the Risk?
When you invest in a major IT project, you expect significant value. If you didn't, you wouldn't start the project. At some level you know that achieving the value is not going to be risk free. Here's the $64,000 question. Is the value worth the risk? Many IT software vendors would prefer you think only about the value and not about the risk. Their sales process may not include helping you understand the risks you will have to manage to gain the value.
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