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[2003-05-28] Strategic Performance Management
Conceiving a business plan is often a Zen experience. We gather talented and motivated people to discuss where we are headed and how we are going to get there. At some point, whether it takes two minutes, two hours, or two weeks, everything comes together in some exciting way; everybody is energized and high spirited to get the plan going; we leave the meeting and the moment is gone like a pebble dropped into a mossy pond. The messengers from that meeting sally forth to spread the word but the business plan loses momentum as friction and inertia sets in. Enlightenment appeared before you but when you looked, it lost its form and dissolved into nothingness.
[2003-05-27] Boosting the ROI on Your Investment in People – Part 1
More and more, technical executives and managers are challenged to measure and improve the ROI on projects and infrastructure investments. Yet, rarely does anyone think about improving the ROI on one of the biggest line items in the budget - the people. But, you probably should.
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