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June 22, 2010
An Educational Web Hosting Horror Story
By Doug Caverly
Every CTO worth his (or her) salt considers a number of factors when picking a company to handle business domain names and email, including price, reliability, and ease of setup. Only one man's tale has made clear that CTOs should also consider how a hosting provider will respond to hacking, since this can put everything at risk.

Brent Stinski, the founder and CEO of Media Predict, didn't really require much help to get his site back to normal after a hacker altered a portion of it. His problem with Yahoo Small Business surfaced days afterward, when Yahoo responded in dramatic fashion.

Stinski wrote, "Citing our presence of a list of 'abusive sites,' Yahoo yanked my entire domain, taking down every aspect of my site. Yahoo then yanked my business and personal e-mail addresses as well. I received no notice or instructions as to what to do. Heck - it took me a half-hour to figure out that the problem was just with me, and not Yahoo Small Business generally."

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