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2007.11.20
Decision Management And Key 2008 Technologies
 By
Dan Morrill
John McCormick had a nice piece over on CIO insight
- The
10 Most Important Technology Areas for 2008, a Garnter View.
Four of these struck me as particularly important when it comes to consider decision
management in this context:
* Green IT
While the discussion in the article was more about how hardware can help with
green initiatives, it seems to me that decision management can also be "green".
In particular, the use of decision management to eliminate manual approvals (which
often result in people printing things off to look at them) and reduce marketing
waste (as discussed in this article by Jeff Zabin on how precision marketing,
an application of decision management, can be a green initiative for Chief
Marketer
* Business Process Modeling
Modeling business processes, and automating them, without considering decisions
is a fairly futile activity. Without automated decisions, very little in the
way of straight through processing can be achieved. Check out these post on my
ebizQ blog - this
one on process and decision management and this on on Gartner
and agility.
* Metadata Management
Many people consider business rules a form of metadata (indeed I blogged about
it on the Fair Isaac EDM blog here).
Certainly a declarative approach to defining how you take business decisions
is much more useful in a metadata sense than simply programming it.
* Mashups and Composite Applications
One of my big complaints about many people's view of mashups and composite applications
is that they seem obsessed with the user interface and nothing else. Unless these
composite applications can take action, unless you can mashup components that
do things, they will remain pretty and pretty useless. A recent Forrester piece
called this new class of application Dynamic Business Applications and I blogged
about how decision management is essential for these kinds of composite applications here.
So decision management should be on your list of things to do for 2008 if you
want to make your systems smart enough, and green enough.
Comments
About the Author:
VP of Product Marketing with a passion for the technologies of decision automation. 15 years designing, developing, releasing and marketing advanced enterprise software platforms and development tools. Across the board experience in software development, engineering and product management and product marketing.
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